Frequently Asked Questions2022-07-28T16:25:16+00:00

Frequently Asked Questions

General Questions

I have a design, what do I do next?2022-07-28T13:17:29+00:00

Often times, customers bring us artwork that needs to be modified to print on a garment. Email your artwork to info@schoolspiritwear4u.com or directly to your account manager, and they will work with it until you are satisfied.

What if I don’t have a design?2022-07-28T13:17:53+00:00

That’s alright too, we can help you make one! Our talented team of designers will work with you one on one to make sure your product looks amazing. Just send us a message at info@schoolspiritwear4u.com or call us at 519-457-7755 and we will start working with you to come up with a design.

What is your turn around time?2022-07-28T13:18:18+00:00

SSW4U is known for being one of the fastest screen printers in the community! Our standard turnaround is 10 days from when the artwork is approved. Embroidery takes up to two weeks. Occasionally we can do rush orders for an additional fee.

Where do you ship to?2022-07-28T13:17:05+00:00

We ship to anywhere in Canada and USA!

When can I pick up my order?2022-07-28T13:18:46+00:00

You will get an automated message from our system telling you that your order is complete. We promise that your order will be ready for pickup at 3:00pm on the day we agreed to on the invoice. If you need other arrangements or require special delivery, just ask!

Can I add onto an order after it’s placed?2022-07-28T13:19:26+00:00

Ah, the infamous re-order! If you need to add onto your order before it has been printed, please call us ASAP. In the event that your order has been printed and you would like to re-order or add on to the existing order, we still require a 12 piece minimum per design. If for some reason you can’t hit that 12 piece minimum on a re-order, we may have to charge a re-setup fee depending on the complexity of the job.

Is there a minimum order requirement?2022-07-28T13:20:05+00:00

The minimum order is 12 pieces for screen printing, 6 pieces for embroidery, 6 pieces for DTG or DTF, 5 pieces for tackle twill, 48 pieces for stickers and 36 pieces for magnets.

Do you have a size chart?2022-07-28T13:21:40+00:00

School Spirit Wear Size Chart

How do I measure my garments?2022-07-28T13:24:41+00:00

School Spirit Wear Garment Measuring Guidelines

Decoration Questions

What decoration methods do you offer?2022-07-28T13:26:11+00:00

At SSW4U we offer screen printing, direct-to-garment (DTG) printing, direct-to-film (DTF) printing, embroidery, tackle twill and vinyl transfers.

How do I choose ink colors?2022-07-28T13:26:57+00:00

Stock inks are available or we can mix custom colors for you.

Can I change ink colours on different products?2022-07-28T13:28:48+00:00

At SSW4U we try to avoid changing ink colours on screen printed apparel because of the amount of time required to remove all the plastisol ink from the screen. In the event that it does occur, on a case by case scenario, an additional charge may occur.

What are the standard printing sizes?2022-07-28T13:31:28+00:00

The standard printing size is 10” – 11” wide for a front or back print, 3” – 4” wide for a chest print and 3” – 3.75” wide for a sleeve print. When printing on youth clothing the standard sizes are smaller to fit the garments.

What is the standard size of embroidery?2022-07-28T13:32:12+00:00

The standard embroidery size is 3” – 3.5” wide for a chest placement and 3” – 4” wide for a full front hat placement. If we are embroidering names on a chest or sleeve, the standard size is 0.5” tall.

What size are names and numbers on garments?2022-07-28T13:32:55+00:00

We offer any sized number or name for each individual garment.

What fonts can I embroider?2022-07-28T13:34:48+00:00

When embroidering letters, it is best if fonts be simple and not have several serifs. Please see this attached list of appropriate fonts.

School Spirit Wear Embroidery Fonts

Can the embroidery include custom names?2022-07-28T13:35:33+00:00

Yes, we can customize items for an additional fee based on characters and location.

Are your questions not here? Feel free to contact us with any other questions you may have.

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